Dear Equifax Customer,
We’re sorry to inform you about a recent “phishing” attack on Equifax. Phishing" or "spoofing" is an e-mail threat where fraudulent e-mails appear to be from a well-known company and ask you to provide, update or confirm certain confidential information – such as User ID or password.
This week, we detected e-mail phishing activity by fraudsters attempting to solicit sensitive personal information, including user IDs and passwords, from Equifax customers and consumers. For your protection, please know that Equifax never sends out requests for personal information via e-mail or phone.
If you received an e-mail that appears to be from Equifax and requests personal information, please do not respond and delete the e-mail immediately. If you did respond to an e-mail that appears to have been from Equifax, and you provided personal information, such as your user ID and password, please let us know by following the “Contact Us” links from www.equifax.com so we can assist you further.
As a general rule, to help safeguard your identity – we recommend that you never click anywhere within a suspected “phishing” or “spoofing” e-mail, and never hit “reply”.
At Equifax, your privacy is extremely important to us and we wanted you to know about this unfortunate situation. Your continued trust and confidence in Equifax is greatly appreciated.
Your Equifax Personal Solutions team.